Quality Services Statement

What makes our products and services different?

Akron Biotech has a steadfast commitment to quality and customer service. Our reputation is built on a promise to deliver quality products and services at a competitive price. We have the ability to export our products throughout the world and are committed to providing fast delivery with excellent technical support.

How do we ensure the highest quality in our products?

Akron Biotech uses critical operating procedures as a “best practice” for each product that it manufactures guaranteeing consistency in the manufacturing process. Our company has a highly trained production staff responsible for maintaining the integrity of the overall manufacturing process. We focus on identifying the highest quality raw materials used in the manufacturing process as well as following our key procedures such as monitoring, record keeping and documentation of critical parameters from our Quality Control Department.

Our Production and Quality Control Departments work closely to ensure the best quality products. In addition, our quality assurance staff oversees various service departments such as Customer Service, Sales, Technical Support, Production and Quality Control to ensure that each customer's needs are being met.

What is the shipping process?

When processing your order, your Sales Representative will determine the most cost effective and expedient way to ship your order to you. Frozen products are generally shipped on dry ice by overnight air service and ambient products are shipped by second day service, unless specified otherwise by our customer. Our Shipping Department utilizes custom designed insulated shipping containers in order to maintain a shipping temperature adequate for the product shipped. We pride ourselves on the quick response time from receiving your order to shipping your products to you, with most orders being shipped the day received.